Establishing and Reforming Utilities
- Assessing the Baseline
- Setting objectives
- Setting quality standards and goals
- Developing Implementation Plans
- Forecasting Capex and Opex
- Structuring organizations
- Preparing Staffing Plans
- Training and capacity building
- Preparing internal procedures
- Transforming inefficient services into highly professional and efficient ones
Helping Governments, Municipalities and Regulators
- Performing Legal and Institutional reforms
- Improving governance
- Defining Key Performance Indicators
- Designing rules and regulations
- Providing Technical Assistance
- Designing Tender Documents and assisting in biding and negotiation phases
- Establishing guidelines and monitoring procedures
- Assuring international best practices
Setting Tariffs and Cost Recovery Policies
- Assessing the existing P&L and Tariff models
- Providing Willingness-to-pay and Affordability Studies
- Tariff benchmarking
- Defining Pro-poor policies and social tariffs
- Designing Tariff Models
- Setting tariff programs and tariff revision methods
- Implementing cost recovery trajectories