Establishing and Reforming Utilities

  • Assessing the Baseline
  • Setting objectives
  • Setting quality standards and goals
  • Developing Implementation Plans
  • Forecasting Capex and Opex
  • Structuring organizations
  • Preparing Staffing Plans
  • Training and capacity building
  • Preparing internal procedures
  • Transforming inefficient services into highly professional and efficient ones

Helping Governments, Municipalities and Regulators

  • Performing Legal and Institutional reforms
  • Improving governance
  • Defining Key Performance Indicators
  • Designing rules and regulations
  • Providing Technical Assistance
  • Designing Tender Documents and assisting in biding and negotiation phases
  • Establishing guidelines and monitoring procedures
  • Assuring international best practices

Setting Tariffs and Cost Recovery Policies

  • Assessing the existing P&L and Tariff models
  • Providing Willingness-to-pay and Affordability Studies
  • Tariff benchmarking
  • Defining Pro-poor policies and social tariffs
  • Designing Tariff Models
  • Setting tariff programs and tariff revision methods
  • Implementing cost recovery trajectories