What we do

Establishing and Reforming Utilities

  • Assessing the Baseline
  • Setting objectives
  • Establishing quality standards and goals
  • Developing Implementation Plans
  • Forecasting Capex and Opex
  • Structuring organizations
  • Defining Staffing Plans
  • Training and capacity building
  • Defining internal procedures
  • Transforming inefficient services into highly professional and efficient ones

Helping Governments, Municipalities and Regulators

  • Performing Legal and Institutional reforms
  • Improving governance
  • Defining Key Performance Indicators
  • Designing rules and regulations
  • Providing Technical Assistance
  • Designing Tender Documents and assisting in the biding and negotiation phases
  • Establishing guidelines and monitoring procedures
  • Ensuring international best practices

Setting Tariffs and Cost Recovery Policies

  • Assessing the existing P&L and Tariff models
  • Providing Willingness-to-pay and Affordability Studies
  • Tariff benchmarking
  • Defining Pro-poor policies and social tariffs
  • Designing Tariff schemes
  • Setting tariff programs and tariff revision methods
  • Implementing cost recovery trajectories

Designing PPP framework

  • Assess economic, political and social situation to establish a PPP
  • Evaluate Vision alignment between parties
  • Analysis and challenge objectives and desired performance indicators
  • Define risk allocation
  • Design the PPP model
  • Develop the financial modelling
  • Critical review of the feasibility studies and investment plan
  • Advise on Private Party operational gains and efficiencies to ensure utility performance
  • Design tender and procurement tools
  • Supervise PPP performance and regulatory compliance

Evaluating Mergers & Acquisitions

  • Commercial, Technical and Economic due diligence and transaction closing
  • Independent perspective on market potential, target valuation, risks and respective mitigation options
  • Base-case design, including Capex and Opex estimations
  • Strategic plan definition for the target company
  • Post merger planning and strategy definition


- 70+ Client Municipalities
- Aggregation of Municipal services into
large regional Utilities
- Advisory to the Regulator, ERSAR
- Technical Assistance to Public Companies
- Establishing and reforming Public and
Private Utilities
- Improve utilities operations


- Technical Assistance for the establishment
of 7 Provincial Water and Sanitation Utilities, DNA
- Support to Water Sector Reform through a
PPP in Cabinda, Angola
- WASH Public Financing Bottleneck Analysis


- AURA, Mozambican Regulator: Tariff Model
Study and Mechanism of cross subsidies for
poor Sustainability and Strategic Plan 2020-2024
- AIAS, Water and Sanitation Administration:
Transaction Advisory for PPP Model of 130 small towns,
Small Towns Water Infrastructure Fund Feasibility Study


Gaborone WWTP and reuse PPP
tariff structure, Botswana


Advisory in investment planning
and financing capacity to inform
decision-making PPPs, SEDAPAL, Peru


Feasibility analyses for a Mutual for
Caribbean water utility companies,
CWUIC, to insure natural disasters
related risks


Crisis Response Management Plan,
for four Regional Water Establishments,


Advisory for the design of the
World Bank operation to support
the Albanian Government WSS

modernisation program


Support the World Bank and the Romanian
Government to outline the National WSS
Strategic Plan and compliance with EU UWWTD

East Europe

Institutional and Governance Advisory
of Portugal WSS experience

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